Guy Dee
- Total activity 20
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Activity overview
Latest activity by Guy Dee-
Guy Dee created an article,
What is the fee to send USD for cash pickup
S.M.H charges only 1% fee to send usd. For transfers in other currencies such as CAD, GBP and EUR there are no transaction charges. You can always check our website for current rates :)
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Guy Dee created an article,
What information i need to send money?
its easy, all you need is your recipients name as it is written on their government issued ID and their phone number registered to their bank account. its that simple :)
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Guy Dee created an article,
Transaction failed or Unable to complete?
This often means you will need to contact your bank for hold restrictions or confirm availability of funds in your bank
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Guy Dee created an article,
Worried about refunds?
This depends on your banks relationship with our debit card processor - some refunds can be proceed immediately but others can take up to 7-10 business days
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Guy Dee created an article,
How Does SMH Work?
S.M.H lets you make affordable and rapid money transfer from select countries in North America and Europe ( not to worry we are still expanding) to a selection of countries in Asia, Latin America a...
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Guy Dee created an article,
How secure is sending via USD cash pickup?
Just like sending money to gbp accounts, security is a top priority for SMH. We've added two ways to ensure the security of your transfer, you and your recipient will receive a unique SMH code for ...
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Guy Dee created an article,
How to Create a Knowledge Base article
This article explains in detail how to create a knowledge base material to enhance an individuals understanding of Zendesk's product.
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Guy Dee created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Guy Dee created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Guy Dee created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...